Shift Dialysis LLC Privacy Policy.
Last Modified October 5, 2021
We at Shift Dialysis LLC have created this Privacy Policy to describe how information is collected, used, and disclosed when you visit or use our website at Shift Dialysis.com, and any other Shift Dialysis website, service, or product licensed, downloaded or otherwise accessed by you (collectively, our “Services”). By accessing or using our Services, you are accepting the practices described in this Privacy Policy. For purposes of this Privacy Policy, “Shift Dialysis” and “we” mean Shift Dialysis LLC.
If you do not want us to collect, store, use, or share your personal information in the ways described in this Privacy Policy, you must not use our Services, and you must promptly uninstall and delete all Shift Dialysis Services from all of your devices.
Updates
We may update our Privacy Policy at any time and in our sole discretion. We will let you know about updates by posting the changes on our website. Changes will be effective immediately upon the posting of the changes. You are responsible for reviewing and becoming familiar with any changes. You can tell when changes have been made by referring to the “Last Modified” date at the top of this page. Your use of our Services following the changes constitutes your acceptance of the updated Privacy Policy. If you do not agree, you must immediately discontinue use of all Services. You cannot make changes to this Privacy Policy unless both you and Shift Dialysis sign a written amendment.
Types of Data We Collect and How We Collect It
We may collect the following categories of personal information in the ways described below:
1 Data about you that you give us directly. When you use our Services, you may give us data directly (like when you fill out a form on our website or set up an account), and we will store that data on our databases and use it for the purposes described in this Privacy Policy. The data you give us may include identifiers such as first and last names and email address. We may also request other information that helps us make sure it is you accessing your account, helps us improve our Services, or allows us to provide the products/services you are requesting.
2 Data generated using our Services. When you use our Services, we collect data about the ways in which you use and interact with our Services. We may access in real-time, record, and store archives of these communications, comments, and other user-generated content on our servers to protect our rights and property in connection with our Services; to conduct research, and to operate, improve, personalize, and optimize our Services (including through the use of analytics). Where required by law, we will seek your consent for this.
3 Technical information. When you access our Services, we may collect technical information about the device you’re using, such as the IP address that requested the display of the Services, whether you’re connected to Wi-Fi or to mobile data, the name of the Internet service provider, the operating system type, the battery status of your device, the resolution of your device’s screen, the identifiers associated with the device, and geolocation.
4 Support correspondence. When you ask for help from our support team, we may collect and store the contact information you give them (generally, your name and email address), the communications you have with our support team, and any additional information in those communications in order to provide support and improve our services. Please note that in many cases we will need certain data from you. Without this information, we will not be able to provide support or answers to your data rights’ requests, so please be aware that we may contact you and request additional information in order to provide services.
5 Cookies and web beacons. Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our websites, Shift Dialysis and our service providers may collect information from you automatically through cookies or similar technology. For further information about cookies, visit allaboutcookies.org and our Cookie Policy.
6 Aggregated, deidentified, or anonymous information. We may collect aggregated, deidentified, or anonymized information that does not identify any single user or device. Information that has been aggregated, deidentified, or anonymized is not subject to this Privacy Policy.
Uses of Collected Information
We use the data we collect and store to provide you with the Services you request from us, but there are other uses as well.
The uses for which we collect and store your data include: to improve and optimize our Services and your experiences with our Services; to allow you to use our Services; to communicate with you, including about new Services and promotional offers that we think might be of interest to you; to provide support and respond to your requests; to protect the safety of our employees and customers; to protect our rights and property in connection with our Services; to protect the security of our systems; to prevent fraud or potentially illegal activities; to enforce our Terms of Use; to administer promotional activities or events sponsored or managed by us or our partners; to comply with our legal obligations; to resolve any disputes we may have with you or other customers; and to enforce our agreements with third parties.
We may use your contact information to process our promotional newsletters and email campaigns and to send you updates, security alerts, and administrative messages relating to Shift Dialysis. Your contact information will allow us to notify you about new features, enhancements, resolution of problems with our Services, and to handle and route your customer-support questions and issues.
We may use an IP address to determine the appropriate country-based version of our Services for a user, or to exercise our ability to restrict access to the site by users who have violated our Terms of Use.
We and our third-party service providers use cookies and other technologies, such as mobile device identifiers, to enhance your experience with our Services. Cookies enable you to automatically sign in when you access our Services and offer other operational activities within our Services. We and our third-party service providers may also use web beacons and other technologies to monitor user behavior and collect information about visitors viewing a web page. We may use information collected to compile statistics and conduct analysis about our user community for the purpose of enhancing our offerings, or for security purposes.
Security and Storage
We at Shift Dialysis take reasonable measures to help protect the information we collect from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. While we have employed security technologies and procedures to assist in safeguarding your personal data, no system or network can be guaranteed to be 100% secure.
We may store your personal data using our own secure on-site servers or other internally hosted technology. Your personal data may also be stored by third parties with whom we have contracted via cloud services or other technology.
We will keep the information you provide us (e.g., name and email address) indefinitely. We will keep certain records (e.g., personal data relating to payments or customer service matters) where we need (and have rights) to, such as for legal or accounting purposes. We will also keep data in order to exercise, defend, or establish our rights.
Data Sharing
We may share your data with third parties or allow third parties to collect this information from our Services in the following manner:
1 Security and Legal Compliance. We share your data when necessary for safety, security, or compliance with law. Your data and the content of all of your online communications in our Services, and between you and Shift Dialysis may be accessed and monitored as needed by our Services and may be disclosed to satisfy any laws or regulations that apply; when we have to disclose the information in response to lawful requests by public authorities; if our Services are being used in committing a crime or to share data with other companies and organizations for the purposes of fraud protection and other security precautions; and to protect the rights or property of Shift Dialysis or applicable third parties.
2 Third-party service providers. We share your data with the third-party service providers and partners that we work with to bring you our Services. We will share your information with third-party companies who perform services on our behalf, like analytics, analysis, hosting services, customer service, marketing, and advertising optimization. We will also share your data with our third-party partners who assist us in delivering and optimizing our Services. Where we share your data with third-party service providers and partners, we ensure that we have appropriate agreements in place to protect your information as required by applicable data protection laws.
3 Other third parties. Shift Dialysis might sell or buy certain subsidiaries or business units. In such transactions, customer information is generally one of the transferred assets. Also, in the unlikely event that Shift Dialysis or substantially all of its assets are acquired, customer information would in most cases be one of the transferred assets.
In addition to the sharing described above, we may share your data with other third parties or allow them to collect your information from our Services in some ways not specifically described in this Privacy Policy if we have your consent to do so.
Residents of California
If the California Consumer Privacy Act (CCPA) applies to your information, we provide these disclosures and the tools described in this policy so you can exercise your rights to receive information about our data practices, as well as to request access to and deletion of your information. These tools allow you to review, update and delete your information, as well as export and download a copy of it. You can also read more about Shift Dialysis’s data retention periods, and the process we follow to delete your information.
We do not sell your personal information. We only share your information as described in this policy. We process your information for the purposes described in this policy, which include “business purposes” under the CCPA. These purposes include:
Protecting against security threats, abuse, and illegal activity. We use and may disclose information to detect, prevent and respond to security incidents, and to protect against other malicious, deceptive, fraudulent, or illegal activity. For example, to protect our services, we may receive or disclose information about IP addresses that malicious actors have compromised.
Auditing and measurement. We use information for analytics and measurement to understand how our services are used, as well as to fulfill obligations to our partners like advertisers, developers, and rights holders. We may disclose non-personally identifiable information publicly and with these partners, including for auditing purposes.
Maintaining our services. We use information to ensure our services are working as intended, such as tracking outages or troubleshooting bugs and other issues that you report to us.
Research and development. We use information to improve our services and to develop new products, features and technologies that benefit our users and the public.
Use of service providers. We share information with service providers to perform services on our behalf, in compliance with this Privacy Policy and other appropriate confidentiality and security measures. For example, we may rely on service providers to help provide customer support.
Advertising. We may process information, including online identifiers and information about your interactions with advertisements, to plan future advertising campaigns.
Legal Compliance. We also use information to satisfy applicable laws or regulations and disclose information in response to legal process or enforceable government requests, including to law enforcement.
If you have additional questions or requests related to your rights under the CCPA, you can contact us via the email address below.
Additional Questions
If you have additional questions regarding this Privacy Policy or our handling of your personal information, please contact us using our “Talk to Us” Form or via email to shiftdialysis@gmail.com.